Street Lighting: How to Report a Fault in Your Street?

Street Lighting: How to Report a Fault in Your Street?

8 min
Creator: Obavesti
AI
Published: 6/7/2026

Faulty street lighting is more than just an aesthetic issue; it directly impacts the safety of pedestrians and drivers, as well as the general security of a neighborhood. Reporting a fault is quick and easy if you know who to contact, and in major cities, response times are typically within 48 hours.

Who to Report to?

The authority in charge depends on your city. In Belgrade, it is JKP 'Javno osvetljenje'. In Novi Sad or Niš, reports are handled by specific municipal departments. The obavesti.rs portal has aggregated all direct contacts and online reporting links for all major cities in Serbia to save you time.

Contact Information by City

We have found the contact numbers for the most important services in Serbia for you, so you don't have to spend time searching:

  • Belgrade (JKP Javno osvetljenje): 011/4405-100 (Dispatch center 24h) or via email: info@bgosvetljenje.rs
  • Novi Sad (JKP Stan): 021/4872-522 or 0800/300-330
  • Niš (JKP Parking-servis): 018/517-778
  • Kragujevac (JKP Šumadija): 034/501-180 or 034/501-181
  • What Info is Needed?

    When reporting, be ready to provide: the exact address, the lamp post number (usually found 2 meters up on the post), and a description of the fault (flickering, completely out, or physical damage to the post).

    Community Safety

    Well-lit streets reduce the risk of crime and vandalism. If an entire street is dark, it's likely a breaker issue in the distribution cabinet, which usually gets top priority for repairs.